n.The work of managing your feelings because a role requires it.
Arlie Hochschild, 1983Established psychological concept
Hochschild's term was about paid work. Its everyday use — meaning unpaid domestic thought-work — is a later extension.
The Fourth Shift
Ask Ruth what she does and she will say she is a ward sister, which is true and is about a third of it.
The first shift is the nursing. Twelve and a half hours, four days on. That part has a name and a payslip.
The second shift starts at about seven in the evening when she gets home to two teenagers and a husband on shifts of his own, and everyone agrees this one exists now, and there are articles about it.
The third shift is the one she did not have a name for until she was forty-six.